Capture maintenance requests

This how-to covers how to create patterns that capture maintenance requests. These are meant to gain immediate insight to the exact area of a request or issue without requiring additional requests for information (E.g. who is making the request, where the request is being made).

Prerequisite

You should be familiar with creating new patterns.

Elevator problem example

This pattern captures a problem with an elevator. Because the app has context, the reporter won't need to specify which evelevator has the issue.

In many cases, fielding maintenance issues within a space can be handled by radio butons indicating common problems and a free-form text input to capture additional details or other items that aren't listed.

title: Problem with the elevator?
problem:
  type: radiobuttons
  label: What is the problem?
  items:
    - Making strange sounds
    - Buttons not working
    - Door won't close
    - Stuck
    - Something else
additional_comment:
  type: textarea
  placeholder: E.g. 8th floor button does not light up
  label: Something else or other details?