# Receive Slack Notifications

This document describes how to make use of the Slack Webhook Touch Handler Type to receive slack message notifications.

Slack touch handlers are used with a wide variety of touchpoints. These can require near immediate attention, a slower asynchronous approach, or even provide an easy-to-browse archive of all interactions.

# Creating the Touch Handler

Follow the steps below to create a touch handler for sending Slack notifications.

# Step 1

Start by making sure you're in the desired workspace. Click on the menu bar dropdown to choose.

# Step 2

Select the Handlers tab within the workspace view.

# Step 3

Click on the + New Handler button. This will launch a modal for creating new touch handlers.

# Step 4

From the touch handler creation model, select Slack from the Handler type dropdown list.

# Step 5

Enter the URL for your Slack Outgoing Webhook you wish to use.

# Step 6

Click on + Create handler to complete the process.

# Attaching Touch Handler to Touchpoint

Follow the steps below to attach the Slack touch handler created above to one or more touchpoints.

# Step 1

Select the Touchpoints tab within the workspace view.

# Step 2

Select the touchpoint you wish to receive Slack notifications for.

# Step 3

From the touchpoint model, click on the Edit button.

# Step 4

From the touchpoint edit model, type in the name of your touch handler in Handlers list. The name will autocomplete as you type.

# Step 5

Click on the Save changes button and you're done!

# Wait for Touchpoint Interaction

Now that your touchpoint is configured, you just wait until someone interacts with it. Once they do, you'll receive an Slack that looks something like this.