# Receive SMS Notifications

This document describes how to make use of the SMS Touch Handler Type to receive text message notifications.

SMS touch handlers are commonly used with high priority touchpoints that require immediate attention or staff members that are constantly on the go.

# Creating the Touch Handler

Follow the steps below to create a touch handler for sending SMS notifications.

# Step 1

Start by making sure you're in the desired workspace. Click on the menu bar dropdown to choose.

# Step 2

Select the Handlers tab within the workspace view.

# Step 3

Click on the + New Handler button. This will launch a modal for creating new touch handlers.

# Step 4

From the touch handler creation model, select SMS from the Handler type dropdown list.

# Step 5

Enter a name, description (optional) and desired phone number.

# Step 6

Click on + Create handler to complete the process.

# Attaching Touch Handler to Touchpoint

Follow the steps below to attach the SMS touch handler created above to one or more touchpoints.

# Step 1

Select the Touchpoints tab within the workspace view.

# Step 2

Select the touchpoint you wish to receive SMS notifications for.

# Step 3

From the touchpoint model, click on the Edit button.

# Step 4

From the touchpoint edit model, type in the name of your touch handler in Handlers list. The name will autocomplete as you type.

# Step 5

Click on the Save changes button and you're done!

# Wait for Touchpoint Interaction

Now that your touchpoint is configured, you just wait until someone interacts with it. Once they do, you'll receive an SMS that looks something like this.